Privacy Notice
Effective date: April 12, 2021
Last revised: April 12, 2021
This privacy notice explains how Transaction Expeditors, LLC (“Transaction Expeditors”, “us”, or “we”) collects, uses, discloses, and protects information that we collect about you and your rights with respect to that information.
This notice covers information we collect from or about you when you visit and use our website, transactionexp.com (our “Website”) or use our software or services (collectively, the “Services”). It also covers information that we may receive from other persons or companies who have received your information and can share it with us.
If in any case our privacy practices differ from those explained in this notice, we will let you know at the time we ask for or collect your information.
1. Types of Information We Collect
We may collect, store and process different kinds of information about you, which we have grouped together as follows:
Identity information, such as your full name and title, date of birth, gender, social security number or signature.
Contact information, such as your billing address, delivery address, email address, and telephone numbers.
Financial information, such as payment card details (cardholder name, account number, expiration date, credit card numbers, security codes).
Transaction information, such as details about payments to and from you and other details of products and services you have purchased from us.
Profile information, such as your username and password, interests, preferences, feedback and survey responses.
Technical information, such as your internet protocol (IP) address, your login data, browser type and version, time zone setting, location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Services.
Usage information, such as information about how you use our Website, products, and services.
Marketing and communications information, such as your preferences in receiving marketing from us and our third parties and your communication preferences.
Some of the information we collect about you may be personal information that can be used on its own or with other information to identify you including. In some jurisdictions, certain unique identifiers like IP addresses and other usage or technical information may be considered personal information. Personal information does not include information that has been anonymized or de-identified so that it is no longer associated with (or can be used to identify) a particular person. In some cases, personal information excludes information which is publicly available.
2. Children’s Data
We do not direct our Services to minors, and we do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on our Services. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13 please contact us using our Contact Us page.
3. How We Collect Your Information
We collect information from and about you in the following ways:
Direct interactions. You may give us information about you by filling in forms on our Services, in the course of using our Services, or by communicating with us by email or otherwise.
Automated technologies or interactions. As you interact with the Services or our emails, we may automatically collect technical information about your equipment, browsing actions and patterns. We collect this information by using cookies, server logs, web beacons, and other similar technologies. Our Cookies and automatic data collection technologies section contains more information and options to control or opt-out of certain data collection or uses.
From others. We may receive information about you from third parties including, our affiliated companies, business partners, sub-contractors, analytics providers, service providers, and our customers or that may be contained in a legal document provided to us by one of our clients or when we import a contract containing your personal data from a publicly available source during the use of the Services.
4. Cookies and Automatic Data Collection Technologies
The Services use automatic data collection technologies to distinguish you from other users. This helps us deliver a better and more personalized service when you use the Services. It also allows us to improve the Services by enabling us to:
Estimate our audience size and usage patterns.
Store your preferences so we may customize the Services according to your individual interests.
Speed up your searches.
Recognize you when you return to the Services.
We also may use these technologies to collect information about your online activities over time and across third-party website or other online services (behavioral tracking). For more information, see the Interest Based Advertising section of this privacy notice.
The technologies we use for this automatic data collection may include:
Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. For information about managing browser settings to refuse cookies, see Your Rights and Choices.
Flash Cookies. Certain features of the Services may use Flash cookies (local stored objects) instead of browser cookies to collect and store information about your preferences and navigation to, from, and on the Services. For information about managing Flash cookies see Your Rights and Choices.
Web Beacons. Our Services and e-mails may contain small transparent embedded images or objects known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count website page visitors or email readers, or to compile other similar statistics such as recording website content popularity or verifying system and server integrity. For information about managing web beacons, see Your Rights and Choices.
We may use Google Analytics or one of our business partners to provide certain analytics services for us. More information about Google Analytics can be found in the Google Analytics Terms of Use and the Google Analytics Privacy Policy.
We do not respond to or honor “do not track” (a/k/a DNT) signals or similar mechanisms transmitted by web browsers.
5. How We Use Your Personal Information
We may use the information that we collect:
To provide you with the information, products, services or support that you request or purchase from us.
To process payment for products and services.
To communicate with you and manage our relationship with you which may include creating and administering your account, notifying you about changes to our terms of use or this privacy notice, asking you to leave a review or take a survey, or addressing any concerns you may have about our products or services.
To improve our Website, services, marketing, customer relationships, and experiences.
To develop and provide advertising tailored to your interest and to determine the effectiveness of our advertising.
To develop new products and services and conduct market research.
To notify you of special offers, discounts, updates, and products and services that we think may be of interest to you. To learn more about your choices with regards to these communications see Your Rights and Choices.
To fulfill any other purpose for which you provide it.
To carry out our obligations and enforce our rights.
For any other purpose as may be permitted by law, with your consent, or that we describe when you provide the information.
We may use information that is not personal information for any purpose. For example, we may aggregate usage data from many people in a way that does not identify any individuals to calculate the percentage of users accessing a feature on the Services.
6. Disclosure of Your Information
We may share non-personal information without restriction. We may share your personal information with:
Any member of our corporate group, which means our subsidiaries, affiliates, our ultimate holding company and its subsidiaries, and affiliates.
To contractors, service providers, and other third parties we use to support our business and who provide services on our behalf. Such business partners may use the information we provide for their own internal business purposes, for example to conduct research and development. But business providers are bound by contractual obligations to keep personal information confidential.
To an actual or prospective buyer or other successor in the event of merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, where one of the transferred assets is the personal information we hold.
To fulfill the purpose for which you provide it.
For any other purpose as may be permitted by law, with your consent, or that we describe when you provide the information.
We may also disclose your personal information:
To comply with any court order, law, or legal process, including responding to any government or regulatory request.
To enforce our terms of use and other agreements including for billing and collections purposes.
To protect the rights, property, or safety of our business, our employees, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of cybersecurity, fraud protection and credit risk reduction.
To investigate suspected violations of any law, rule or regulation, or the terms or policies for the Services.
7. Interest-Based Advertising
Some content or applications, including advertisements, on the Services is served by third parties, including advertisers, ad networks, and servers, content partners, or application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use the Services. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. Our partners may use non-cookie technologies on which browser settings that block cookies might have no effect. Your browser may not permit you to block such technologies.
For this reason, keep in mind that you can block the collection and use of information related to you by advertising companies for the purpose of serving interest-based advertising by visiting the following platforms of self-regulatory programs of which those companies are members:
The NAI’s opt-out platform: www.networkadvertising.org/choices
The DAA’s opt-out platform: www.aboutads.info/choices
8. Third Party Content, Apps, and Links
Some content or applications on the Services may be served by third parties, content providers and application providers including the following:
Plugins. The Services may make available the option for you to use “plugins” that are operated by social media companies. If you choose to use one of these plugins, then it may collect information about you and send it back to the social media company that owns it. This may happen even if you do not click on the plugin, if you are logged into the social media website that owns the plugin when you visit our Services. Information collected by a plugin is subject to the privacy notice and terms of the social media company that makes it. If you do not want the social media company who owns a plugin to collect information about you when you visit our Services, sign out of the social media network before visiting.
Third-party links. The Services may contain links to other sites, which we do not control. Those websites have their own privacy policies and terms.
9. Your Rights and Choices
Your rights may vary depending on where you are located. We have created mechanisms to provide you with the following control over your information.
Marketing. If you do not want us to use your email address or other contact information to promote or recommend our own products and services, or third parties’ products or services, you can opt-out by checking the relevant box located on the form where we collect your contact information or, if presented with the option to opt-in, do not opt-in. If you have an account with the Services, you may be able to log in and check or uncheck relevant boxes. If you do not have an account, you can adjust your preferences by contacting us as set forth in the Contact Us section below or by clicking the “unsubscribe” link at the bottom of a promotional email from us.
Accessing, Updating and Deleting Your Information. If you have an account with us, you may have the ability to access your information and make updates to or delete your data. If not, you can contact us as set forth in the Contact Us section below to request access to, correction of, or deletion of personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or negatively affect the information’s accuracy.
Cookies and Automatic Data Collection Technologies. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Flash cookies are not managed by the same browser settings as are used for browser cookies. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. However, if you disable or refuse cookies, please note that some parts of our Services may become inaccessible or not function properly. If you do not want Google Analytics to be used in your browser, Google Analytics provides an opt-out tool which can be found here. In some cases, you may be able to set your browser or email program to not download web beacons.
Interest Based Advertising. Please see Interest Based Advertising above for information on how to opt-out of interest-based advertising.
10. Data Security
The security of your personal information is very important to us. We use physical, electronic, and administrative safeguards designed to protect your personal information from loss, misuse and unauthorized access, use, alteration, or disclosure.
11. Your California Privacy Rights
California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of the Services that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. At this time, we do not engage in this type of disclosure.
12. Your Nevada Privacy Rights
Nevada residents have the right to opt out of the sale of certain “covered information” collected by operators of websites or online services. We currently do not sell covered information, as “sale” is defined by such law, and we do not have plans to sell this information.
13. Changes to Our Privacy Notice
We will post any changes we may make to our privacy notice on this page. If the changes materially alter how we use or treat your information we will notify you through a notice on our Website home page. The date this privacy notice was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this page to check for any changes.
14. Contact Us
If you have any comments or questions about our privacy policy, please use our Contact Us page to reach out to us. You may also email us at info@transactionexp.com or call us at 855-275-4146.